Fatores relacionados às readmissões ao Serviço de Atendimento Móvel de Urgência / Factores relacionados con los retornos al Servicio Móvil de Atención de Urgencias / Factors related to readmissions to the Mobile Emergency Care Service

Resumo Objetivo analisar os fatores associados à readmissão de atendimento ao Serviço de Atendimento Móvel de Urgência (SAMU). Método estudo epidemiológico, do tipo seccional. Analisaram-se dados de 600 pacientes adultos atendidos pelo serviço de um município do interior de São Paulo, Brasil, no ano de 2015. Uma regressão logística múltipla identificou os fatores associados à readmissão. Resultados predominaram o atendimento de ocorrências clínicas, pacientes do sexo masculino e média de idade de 55,5 anos. Identificou-se um retorno de 26,7% nos seis meses seguintes ao atendimento no serviço pré-hospitalar. As readmissões se associaram aos fatores clínicos dos pacientes, aos procedimentos realizados no ambiente pré-hospitalar móvel e ao fluxo intra-hospitalar. Ademais, foi possível verificar relação com a região da cidade na qual o estudo foi realizado. Conclusão e implicações para a prática a análise mostrou um perfil de atendimentos a pacientes com idade média de 55 anos e acometidos por doenças crônicas não transmissíveis. A chance de retorno se associou à natureza clínica da doença, aos fluxos assistenciais e à região do atendimento. Estudos como este auxiliam no planejamento e na elaboração de políticas públicas e ações em saúde condizentes com as necessidades identificadas, com potencial de auxiliar na diminuição da sobrecarga dos serviços de urgência.

Resumen Objetivo analizar los factores asociados al retorno al Servicio de atención móvil de urgencias. Método estudio epidemiológico transversal. Se analizaron datos de 600 pacientes adultos atendidos por el servicio en una ciudad del interior de São Paulo, Brasil, en 2015. La regresión logística múltiple identificó factores asociados con el retorno. Resultados predominó la asistencia a eventos clínicos, sexo masculino y edad media de 55,5 años. Se identificó un retorno del 26,7% a los seis meses de atención en el servicio prehospitalario. Las recaídas se asociaron con los factores clínicos de los pacientes, los procedimientos realizados en el ambiente prehospitalario móvil y el flujo intrahospitalario. También es posible verificar una relación con la región de la ciudad en la que se realizó el estudio. Conclusión e implicaciones para la práctica el análisis mostró un perfil de atención para pacientes con una edad promedio de 55 años y afectados por enfermedades crónicas no transmisibles. La posibilidad de retorno se asoció con la naturaleza clínica de la enfermedad, los flujos de atención y la región de atención. Estudios como este ayudan en la planificación y elaboración de políticas públicas y acciones de salud acordes con las necesidades identificadas, con el fin de reducir la sobrecarga de los servicios de emergencia.

Abstract Objective to analyze the factors associated with readmission to the Mobile Emergency Care Service. Method this is an epidemiological, cross-sectional study. Data from 600 adult patients served by the service in a municipality in the countryside of São Paulo, Brazil, in 2015 were analyzed. Multiple logistic regression identified the factors associated with readmission. Results clinical occurrences, male sex, and a mean age of 55.5 years predominated. A 26.7% return rate within six months of prehospital service was identified. Readmissions were associated with patients' clinical factors, procedures performed in the mobile prehospital environment, and intra-hospital flow. Additionally, a relationship with the region of the city where the study was conducted was observed. Conclusion and implications for the practice the analysis revealed a profile of patients with a mean age of 55 years and afflicted by chronic non-communicable diseases. The likelihood of return was associated with the clinical nature of the disease, care flows, and the service region. Studies similar to this one assist in planning and developing public policies and health actions in line with identified needs, aiming to reduce the burden on emergency services.

Implementation and evaluation of a pilot WHO community first aid responder training in Kinshasa, DR Congo: A mixed method study

Introduction: Prehospital care in many low- and middle-income countries is underdeveloped and needs strengthening for improved outcomes. Where formal prehospital care systems are under development, integration of a layperson first responder programme may help improve access for those in need. The World Health Organization recently developed the Community First Aid Responder (CFAR) learning program in support of this system, providing that it may require adaptation to be contextually suitable and sustainably implemented at country level. This study assesses a pilot WHO CFAR course in Kinshasa, Democratic Republic of Congo, to inform future rollouts and related research. Methods: We conducted a 3-day in-person pilot CFAR training with 42 purposively selected community health workers. Data collection involved quantitative and qualitative phases. The first consisted of structured pre- and post-training surveys, and a course evaluation by participants. The second consisted of two focus group discussions involving purposively selected community health workers in one group, and a convenience sample of course instructors and organisers in the other. Perceptions regarding course content, perceived knowledge acquisition and self-confidence gain were analysed using descriptive statistics for the quantitative data and content analysis for qualitative data. Results: Course participants were predominantly male (76.3 %) with a median age of 42 years and most (80.5 %) had no prior first aid training. Most were satisfied that the learning objectives were reached, the logistics were adequate, and that the content and teaching language were appropriately tailored to local context. The majority (94.7 %) found the 3-day duration insufficient. There was a significant self-confidence gain regarding first aid skills (average 17.9 % in pre- to 95.3 % in post-training, p < 0.001). Favourable opinions on the course structure, content, logistics and teaching methods were noted. Conclusion: A CFAR course pilot was successfully conducted in Kinshasa. The course is appropriate for context and well received by participants. It can form a key component of developing prehospital care systems in resource-constrained settings.

Challenges and opportunities to improve efficiency and quality of prehospital emergency care using an mHealth platform: Qualitative study in Rwanda

Introduction: Prompt, high-quality pre-hospital emergency medical services (EMS) can significantly reduce morbidity and mortality. The goal of this study was to identify factors that compromise efficiency and quality of pre-hospital emergency care in Rwanda, and explore the opportunities for a mobile health (mHealth) tool to address these challenges. Methods: In-depth interviews were conducted with 21 individuals representing four stakeholder groups: EMS dispatch staff, ambulance staff, hospital staff, and policymakers. A semi-structured interview guide explored participants' perspectives on all aspects of the pre-hospital emergency care continuum, from receiving a call at dispatch to hospital handover. Participants were asked how the current system could be improved, and the potential utility of an mHealth tool to address existing challenges. Interviews were audio-recorded, and transcripts were thematically analyzed using NVivo. Results: Stakeholders identified factors that compromise the efficiency and quality of care across the prehospital emergency care continuum: triage at dispatch, dispatching the ambulance, locating the emergency, coordinating patient care at scene, preparing the receiving hospital, and patient handover to the hospital. They identified four areas where an mHealth tool could improve care: efficient location of the emergency, streamline communication for decision making, documentation with real-time communication, and routine data for quality improvement. While stakeholders identified advantages of an mHealth tool, they also mentioned challenges that would need to be addressed, namely: limited internet bandwidth, capacity to maintain and update software, and risks of data security breaches that could lead to stolen or lost data. Conclusion: Despite the success of Rwanda's EMS system, this study highlights factors across the care continuum that could compromise quality and efficiency of prehospital emergency care. Mobile health tools hold great promise to address these challenges, but contextual issues need to be considered to ensure sustainability of use.

De un centro de trauma a un sistema de trauma en el suroccidente colombiano / From a Trauma Center to a Trauma System in Southwest Colombia

Introducción. El objetivo de este estudio fue evaluar el impacto sobre la mortalidad según el perfil de ingreso a un centro de trauma del suroccidente colombiano, como método para entender las dinámicas de atención del paciente con trauma. Métodos. Se realizó un subanálisis del registro de la Sociedad Panamericana de Trauma asociado a un centro de trauma en el suroccidente colombiano. Se analizaron los pacientes atendidos entre los años 2012 y 2021. Se compararon los pacientes con condición de ingreso directo y aquellos que ingresaron remitidos. Se hicieron análisis de poblaciones de interés como pacientes con trauma severo (ISS > 15) y pacientes con/sin trauma craneoencefálico. Se evaluó el impacto de los pacientes remitidos y su condición al ingreso sobre la mortalidad. Resultados. Se incluyeron 10.814 pacientes. La proporción de pacientes remitidos fue del 54,7 %. Los pacientes que ingresaron remitidos presentaron diferencias respecto a la severidad del trauma y compromiso fisiológico al ingreso comparado con los pacientes con ingreso directo. Los pacientes remitidos tienen mayor riesgo de mortalidad (RR: 2,81; IC95% 2,44-3,22); sin embargo, es el estado fisiológico al ingreso lo que impacta en la mortalidad. Conclusión. Los pacientes remitidos de otras instituciones tienen un mayor riesgo de mortalidad, siendo una inequidad en salud que invita a la articulación de actores institucionales en la atención de trauma. Un centro de trauma debe relacionarse con las instituciones asociadas para crear un sistema de trauma que optimice la atención de los pacientes y la oportunidad

Introduction. This study aims to evaluate the impact on mortality by admission profile to a trauma center in Southwest Colombia between direct and referred patients, as a method to understand the dynamics of trauma care.Methods. A sub-analysis of the Panamerican Trauma Society registry associated with a trauma center in Southwest Colombia was performed. Patients attended between 2012-2021 were analyzed. Patients with direct admission and referred condition were compared. Analyses of populations of interest such as patients with severe trauma (ISS > 15) and patients with/without brain trauma were made. The impact of referred patients and their admission status on mortality was evaluated. Results. A total of 10,814 patients were included. The proportion of referred patients was 54.7%. Patients admitted referred vs. with direct admission have differences regarding trauma severity and physiological compromise on admission. The referred patient has a higher risk of mortality (RR: 2.81; 95% CI 2.44-3.22). There is a high proportion of penetrating trauma by gunshot wounds. However, it is the physiological state at admission that impacts mortality. Conclusion. Patients referred from other institutions have a higher mortality risk, being a health inequity that invites the articulation of institutional actors in trauma care. A trauma center should relate to partner institutions to create a trauma system that optimizes care and timeliness

Assistência de urgência e emergência: desafios no atendimento a múltiplas vítimas / Urgency and emergency assistance: challenges in caring for multiple victims / Urgencias y emergencias: retos en la atención a múltiples víctimas

A urgência e emergência, por sua vez, se faz como ocorrência imprevista com ou sem risco potencial à vida, onde o indivíduo necessita de assistência e pressupõem atendimento rápido, proporcional a sua gravidade. O presente trabalho tem o objetivo de promover reflexões acerca dos desafios que surgem diante do atendimento a múltiplas vítimas nos serviços médicos de urgência e emergência. Trata-se de uma revisão integrativa da literatura. Realizou-se uma análise de materiais já publicados na literatura e artigos científicos divulgados em bases de dados: Scientific Eletronic Library Online, Medical Literature Analysis and Retrieval System Online e Localizador de informação em Saúde. Foram encontradas nas bases de dados, 25 estudos completos, após a leitura dos resumos, 21 artigos foram selecionados para análise na íntegra, sendo 17 eleitos para integrar a revisão integrativa. Diante dos resultados obtidos, observou que as equipes de atendimento pré- hospitalar vivenciam desafios para atender múltiplas vítimas, e dentro desse paradigma existem várias etapas que devem ser seguidas, que envolvem comunicação desde um protocolo de atendimento inicial ao transporte final. Portanto, observa-se a necessidade de maiores estudos e desenvolvimento de novas tecnologias que auxiliam na assistência a múltiplas vítimas, como também o prepara e atualização dos profissionais.

Urgency and emergency, in turn, is made as an unforeseen occurrence with or without potential risk to life, where the individual needs assistance and quick care, in turn, proportional to its severity. The work of emergency care and the need to respond to problems presented in urgent and emergency services. This is an integrative literature review. An analysis was performed of materials already published in the literature and articles published in databases: Scientific Electronic Library Online, Medical Literature Analysis and Retrieval System Online and Health Information Locator. All studies were complete, after reading the studies,21 articles were selected for full analysis, with 17 studies elected to integrate the integrative review. Results obtained, observed that pre care teams experience challenges to support various hospital communication protocols, and within these paradigms from initial care to transport. Therefore, there is a need for studies and development of technologies that assist in the installation of larger and more up-to-date devices, there is a need for studies and development of new technologies, as well as preparation.

La atención de urgencia y emergencia es un suceso imprevisto con o sin riesgo potencial para la vida, en el que el individuo necesita asistencia y requiere una atención rápida, proporcional a su gravedad. Este documento pretende promover la reflexión sobre los retos que surgen al tratar con múltiples víctimas en los servicios médicos de urgencia y emergencia. Se trata de una revisión bibliográfica integradora. Se ha realizado un análisis de los materiales publicados en la literatura y los artículos científicos divulgados en las bases de datos: Scientific Eletronic Library Online, Medical Literature Analysis and Retrieval System Online y Localizador de información en Salud. Se encontraron en las bases de datos, 25 estudios completos, después de leer los resúmenes, se seleccionaron 21 artículos para el análisis en su totalidad, siendo 17 elegidos para integrar la revisión integradora. A partir de los resultados obtenidos, se observa que los equipos de atención prehospitalaria viven desafíos para atender a múltiples víctimas, y dentro de este paradigma existen varias etapas que deben seguirse, que implican la comunicación desde un protocolo de atención inicial hasta el transporte final. Por lo tanto, se observa la necesidad de realizar más estudios y desarrollar nuevas tecnologías que ayuden en la asistencia a las múltiples víctimas, así como la preparación y actualización de los profesionales.

Desgaste laboral en personal prehospitalario en México durante la pandemia de 2020 / Burnout in prehospital staff in Mexico during the 2020 pandemic

El burnout (desgate emocional) es una problemática que tiene consecuencias en las y los trabajadores expuestos a determinados riesgos y exigencias. Durante la pandemia por COVID-19 en México aumentó la carga laboral del personal de salud, por lo que esta investigación tiene como propósito explorar la relación entre los datos sociodemográficos, de salud, de las condiciones laborales y burnout entre los profesionales de salud de atención prehospitalaria a inicios de la pandemia en México. Materiales y Métodos: Estudio cuantitativo y descriptivo, se realizó una encuesta en línea en la que participaron 80 trabajadores/as del área prehospitalaria de un universo de aproximadamente 21 mil personas para indagar sus condiciones laborales y la exposición a factores estresantes, así como la prevalencia de la despersonalización, el agotamiento emocional y la realización personal, dimensiones emocionales que definen el burnout. Resultados: El 11.25% de la muestra presenta burnout de acuerdo con el instrumento; en el resto de la muestra destaca que un porcentaje alto de participantes, no tienen burnout, refieren niveles elevados de despersonalización y agotamiento emocional, lo que indica un síndrome en proceso, por lo que es importante dar seguimiento para evitar el avance del burnout en el personal de salud en general y el prehospitalario en particular. Conclusiones: El personal prehospitalario reconoce su trabajo como actividad de riesgo, no obstante, también destacan que su labor favorece la realización personal y la ayuda a otros, que funcionan como factores protectores(AU)

Burnout (emotional exhaustion) is a problem that has consequences for workers, exposed to certain risks and demands. During the COVID-19 pandemic in Mexico, the workload of health workers increased, so this research aims to explore the relationship between sociodemographic, health, working conditions and burnout syndrome data between prehospital care health professionals at the beginning of the pandemic in Mexico. Materials and Methods: Quantitative and descriptive study, an online survey was carried out in which 80 workers from the pre-hospital area participated to investigate their working conditions and exposure to stressors, as well as the prevalence of depersonalization, exhaustion emotional and personal fulfillment, which are the emotional dimensions that define burnout. Results: 11.25% of the sample presents burnout according to the instrument; In the rest of the sample, it stands out that a high percentage of participants, who do not have burnout, report high levels of depersonalization and emotional exhaustion, which indicates a syndrome in process, so it is important to follow up to avoid the progression of burnout in health personnel in general and pre-hospital personnel in particular. Conclusions: The prehospital staff recognize their work as a risky activity; however, they also emphasize that their work favors personal fulfillment and helps others, which function as protective factors(AU)

Caracterização de vídeos no youtube sobre o transporte aeromédico do politraumatizado / Caracterización de videos en youtube sobre el traslado aeromédico del politraumatizado / Characterization of videos on youtube about the aeromedical transport of multiple trauma patients

Objetivo: caracterizar os vídeos do YouTube sobre o transporte aeromédico do politraumatizado. Método: estudo descritivo e quantitativo, realizado mediante acesso à plataforma de vídeos YouTube, entre julho e setembro de 2021, com utilização de instrumento composto por 13 variáveis que foram tabuladas e analisadas de maneira descritiva por software. Resultados: foram encontrados quatro vídeos, postados entre 2018 e 2021, dos quais a maioria foi postada em canais pessoais, em sua maior parte destinados aos profissionais da saúde, com predominância de médicos na narração. Os vídeos com mais inscritos nos canais e aqueles mais curtos obtiveram maior número de visualizações. Conclusão: os vídeos da plataforma YouTube sobre o transporte aeromédico do politraumatizado foram voltados aos profissionais da saúde, no entanto, há carência de citação de portarias, conselhos profissionais, legislações, além de atribuições dos profissionais que atuam no cuidado de saúde ao paciente com múltiplos traumas nesse tipo de transporte(AU)

Objective: to characterize YouTube videos about the aeromedical transport of polytraumatized patients. Method: descriptive and quantitative study, carried out through access to the YouTube video platform, between July and September 2021, using an instrument composed of 13 variables that were tabulated and analyzed in a descriptive way by software. Results: four videos were found, posted between 2018 and 2021, most of which were posted on personal channels, mostly aimed at health professionals, with a predominance of doctors in the narration. The videos with the most subscribers on the channels and the shortest ones got the most views. Conclusion: the videos on the YouTube platform about the aeromedical transport of polytraumatized patients were aimed at health professionals, however, there is a lack of citation of ordinances, professional advice, legislation, in addition to the attributions of professionals who work in health care for patients with multiple trauma in this type of transport(AU)

Objetivo: caracterizar videos de YouTube sobre el transporte aeromédico de pacientes politraumatizados. Método: estudio descriptivo y cuantitativo, realizado a través del acceso a la plataforma de videos YouTube, entre julio y septiembreVde 2021, utilizando un instrumento compuesto por 13 variables que fueron tabuladas y analizadas de forma descriptiva porVsoftware. Resultados: se encontraron cuatro videos, publicados entre 2018 y 2021, la mayoría de los cuales fueron publicadosVen canales personales, en su mayoría dirigidos a profesionales de la salud, con predominio de médicos en la narración. LosVvideos con más suscriptores en los canales y los que eran más cortos tenían la mayor cantidad de vistas. Conclusión: los videosVen la plataforma de YouTube sobre el transporte aeromédico de pacientes politraumatizados fueron dirigidos a los profesionalesVde la salud, sin embargo, falta la citación de ordenanzas, consejos profesionales, legislación, además de las atribuciones de losVprofesionales que actúan en la atención de la salud para pacientes politraumatizados en este tipo de transporte.(AU)

Perfil dos atendimentos pré-hospitalares em serviço de atendimento móvel de urgência no nordeste do Brasil / Perfil de la atención prehospitalaria en servicio de atención móvil de urgencia en el nordeste de Brasil / Profile of pre-hospital care in a mobile emergency care service in northeast Brazil

RESUMO Objetivo: Descrever o perfil epidemiológico dos atendimentos pré-hospitalares realizados por um serviço móvel de emergência no município de Picos, Piauí, Brasil. Métodos: Trata-se de um estudo transversal, documental e retrospectivo com abordagem quantitativa, realizado nos meses de abril e maio de 2020. Foram analisados 4.220 registros com base nos atendimentos realizados pelo Serviço de Atendimento Móvel de Urgência às ocorrências que aconteceram no período de janeiro de 2019 a março de 2020. Os dados foram coletados das fichas de atendimento individuais da instituição, organizados por meio de um formulário e analisados à luz da estatística descritiva. Resultados: Foi observada frequência de ocorrências ligeiramente maior em indivíduos do sexo masculino (50,3%), predominância das faixas etárias de 20 a 30 anos (30,7%) e maior de 60 anos (34,2%), atendimentos realizados pela Unidade de Suporte Básico (65,9%). As ocorrências traumáticas provenientes de acidentes de transporte (68,5%) e as clínicas cardiológicas (18%) se apresentaram em maior percentual em relação às demais. As ocorrências traumáticas foram mais frequentes no período de outubro a dezembro e as clínicas nos meses de fevereiro e março. Conclusão: O perfil epidemiológico dos atendimentos corresponde à população do gênero masculino e faixa etária maior ou igual a 60 anos. Predominaram as ocorrências de natureza clínica, principalmente cardiológicas.

RESUMEN Objetivo: describir el perfil epidemiológico de la atención prehospitalaria realizada por un servicio de atención móvil de urgencia en el municipio de Picos, Piauí, Brasil. Métodos: se trata de un estudio transversal, documental y retrospectivo con enfoque cuantitativo, realizado en los meses de abril y mayo de 2020. Se analizaron 4.220 registros con base en las atenciones realizadas por el Servicio de Atención Móvil de Urgencia a los casos que ocurrieron en el período de enero de 2019 a marzo de 2020. Los datos fueron recolectados de las fichas de atención individuales de la institución, organizados por medio de un formulario y analizados a la luz de la estadística descriptiva. Resultados: fue observada frecuencia de casos ligeramente mayor en individuos del sexo masculino (50,3%), predominancia de las franjas etarias de 20 a 30 años (30,7%) y mayor de 60 años (34,2%), atenciones realizadas por la Unidad de Soporte Básico (65,9%). Los incidentes traumáticos provenientes de accidentes de transporte (68,5%) y las clínicas cardiológicas (18%) se presentaron en mayor porcentaje con relación a los demás. Los incidentes traumáticos fueron más frecuentes en el período de octubre a diciembre y las clínicas en los meses de febrero y marzo. Conclusión: el perfil epidemiológico de las atenciones corresponde a la población del género masculino y franja etaria mayor o igual a 60 años. Predominaron los incidentes de naturaleza clínica, principalmente cardiológicas.

ABSTRACT Objective: To describe the epidemiological profile of pre-hospital care performed by a mobile emergency service in the municipality of Picos, Piauí, Brazil. Methods: This is a cross-sectional, documentary and retrospective study with a quantitative approach, conducted in April and May 2020. We analyzed 4,220 records based on the visits performed by the Mobile Emergency Care Service to the occurrences that occurred between January 2019 and March 2020. Data were collected from the institution's individual care forms, organized through a form and analyzed in the light of descriptive statistics. Results: A slightly higher frequency of occurrences was observed in males (50.3%), predominance of the age groups from 20 to 30 years (30.7%) and higher than 60 years (34.2%), attendances performed by the Basic Support Unit (65.9%). Traumatic occurrences resulting from traffic accidents (68.5%) and cardiologic clinics (18%) were higher in percentage in relation to the other ones. Traumatic occurrences were more frequent from October to December and clinics in February and March. Conclusion: The epidemiological profile of the visits corresponds to the male population and age group greater than or equal to 60 years. Occurrences of a clinical nature, especially cardiac, predominated.

Team climate and job satisfaction in a Mobile Emergency Care Service / Clima de equipo y satisfacción laboral en un Servicio Móvil de Atención de Urgencias / Clima em equipe e satisfação no trabalho em um Serviço de Atendimento Móvel de Urgência

ABSTRACT Objective: to identify the team climate and job satisfaction in a Mobile Emergency Care Service (SAMU). Method: this is a quantitative, exploratory-descriptive study. The sample corresponded to 95 workers, allocated in 40 teams of a SAMU in the Metropolitan Region of the city of São Paulo. We applied three instruments: sociodemographic/labor characterization; Team Climate Inventory; and Job Satisfaction Scale-S20/23, validated for Brazil. Descriptive statistics were used for data analysis. Results: the total score of team climate was high both among workers (194.5 points; SD = 21) and among teams (197.7 points; SD = 18.4). Satisfaction had a mean total score of 4.5 (SD = 0.4), for workers, and 4.6 points (SD = 0.6), for teams. As for the climate, "Team participation" and "Support for new ideas" obtained agreement percentages >70% in all propositions. Regarding job satisfaction, there was a percentage of concordance >80% in the three dimensions. Conclusion: the findings show a positive perception of workers about team climate and job satisfaction, supporting SAMU management in promoting a favorable environment for professional practice.

RESUMEN Objetivo: identificar el clima de equipo y la satisfacción laboral en un Servicio Móvil de Atención de Urgencias (SAMU). Método: estudio cuantitativo, exploratorio-descriptivo. La muestra correspondió a 95 trabajadores, distribuidos en 40 equipos de un SAMU de la Región Metropolitana de la ciudad de São Paulo. Se aplicaron tres instrumentos: caracterización sociodemográfica/laboral; Escala Clima del Equipo; y Escala de Satisfacción Laboral-S20/23, validada para Brasil. Se utilizó estadítica descriptiva para el análisis de datos. Resultados: el clima de equipo, puntuación total, fue alto tanto entre los trabajadores (194,5 puntos; DE = 21) como entre los equipos (197,7 puntos; DE = 18,4). La satisfacción tuvo una puntuación total media de 4,5 (DE = 0,4), en el caso de los trabajadores, y de 4,6 puntos (DE = 0,6), en el caso de los equipos. En cuanto al clima, los factores "Participación en el equipo" y "Apoyo a nuevas ideas" obtuvieron porcentajes de acuerdo >70% en todas las proposiciones. En cuanto a la satisfacción laboral, hubo un porcentaje de concordancia >80% en las tres dimensiones. Conclusión: los hallazgos muestran una percepción positiva de los trabajadores sobre el clima de equipo y la satisfacción laboral, apoyando la gestión del SAMU en la promoción de un ambiente favorable para la práctica profesional.

RESUMO Objetivo: identificar o clima em equipe e a satisfação no trabalho em um Serviço de Atendimento Móvel de Urgência (SAMU). Método: estudo quantitativo, exploratório-descritivo. A amostra correspondeu a 95 trabalhadores, alocados em 40 equipes de um SAMU na Região Metropolitana do município de São Paulo. Foram aplicados três instrumentos: caracterização sociodemográfica/laboral; Escala Clima na Equipe; e Escala de Satisfação no Trabalho-S20/23, validadas para o Brasil. Empregou-se a estatítica descritiva para a análise dos dados. Resultados: o escore total do clima em equipe se mostrou elevado tanto entre os trabalhadores (194,5 pontos; DP = 21) quanto entre as equipes (197,7 pontos; DP = 18,4). A satisfação obteve média no escore total de 4,5 (DP = 0,4), tratando-se dos trabalhadores, e 4,6 pontos (DP = 0,6), referindo-se àas equipes. Quanto ao clima, os fatores "Participação na equipe" e "Apoio para ideias novas" obtiveram percentuais de concordância > a 70% em todas as proposições. Referente à satisfação no trabalho, evidenciou-se percentual de concordantes > a 80% nas três dimensões. Conclusão: os achados mostram percepção positiva dos trabalhadores sobre o clima em equipe e a satisfação no trabalho, subsidiando a gestão do SAMU na promoção de ambiente favorável à prática profissional.

Factors influencing willingness to intervene as bystanders among adult residents living in crash-prone areas in the Ashanti region of Ghana

Introduction Formal prehospital emergency medical services cover only a small percent of the population in most low- and middle-income countries. Increasing the involvement of laypersons in prehospital first aid can be an important part of the response to injuries and other medical emergencies. We sought to understand factors associated with the willingness of laypersons in Ghana to provide first aid to road traffic crash victims. Method This cross-sectional study purposively sampled four crash-prone areas in the Ashanti Region and 385 participants were interviewed. A structured questionnaire was used to ask about their demographic characteristics, first aid knowledge, and perceptions about first aid. Factors affecting willingness to provide first aid were assessed using multivariable logistic regression. Results Most participants were male (57.7%) and young (median age 28 years). A large majority (82.9%) were willing to provide first aid to crash victims. However, only 43.1% had been trained in first aid and only 40.4% had adequate knowledge of first aid (≥ 70% correct). Factors associated with willingness to provide first aid included first aid knowledge (aOR 17.27 for moderate knowledge vs. low knowledge, p=0.018; aOR 13.63 for adequate knowledge vs. low knowledge, p=0.030) and positive attitudes towards first aid, including the feeling that: every person should be trained in first aid (aOR 2.98, p=0.025), first aid increases survival (aOR 2.79, p=0.046), it is important to learn first aid (aOR 2.40, p=0.005), and bystanders have the responsibility to give first aid (aOR 4.34, p<0.001). Conclusion A high percentage of people in these crash-prone areas of Ashanti Region, Ghana were willing to provide first aid. However, under half had been trained in first aid or had adequate knowledge of first aid. A major implication of these findings is the need to increase the availability of quality training in first aid in these areas.

PRO-Trauma: Protocolo para promoção do conforto às vítimas de trauma imobilizadas / Pro-trauma: protocol to promoting comfort in immobilised trauma victims / Pro-trauma: protocolo para promover la comodidad en las víctimas de traumas inmovilizados

Objetivo: Apresentar o protocolo de um estudo que procura desenvolver uma escala para avaliação do desconforto provocado pela imobilização nas vítimas de trauma e um modelo de maca eficaz na imobilização da vítima de trauma em desenvolvimento. Método: Realizar-se-ão quatro estudos sequenciais: Estudo descritivo, exploratório de abordagem quantitativa para avaliar o grau de desconforto provocado pela imobilização na maca de vácuo e/ou plano duro; Estudo psicométrico para construir e validar um instrumento que permita avaliar o desconforto provocado pela imobilização na maca de vácuo e plano duro; Construção da ImoConfort Mattress para imobilização e transporte de vítimas; e Ensaio clínico randomizado para avaliar a eficácia da ImoConfort Mattress quanto ao conforto, imobilização, aquecimento e controlo da trepidação/vibração provocada pelo transporte. Considerações finais: A criação de um instrumento que monitorize o desconforto durante o socorro e transporte com imobilização, contribuirá para melhorar o tratamento implementado às vítimas de trauma. Espera-se que a ImoConfort Mattress contribua para a melhoria da qualidade da assistência clínica durante o socorro extra-hospitalar. (AU)

Objective: To present the protocol of a study that seeks to develop a scale to assess the discomfort caused by immobilisation in trauma victims and an effective mattress model for immobilization of trauma victims, in desenvolviment. Methods: Four sequential studies will be carried out: Descriptive, exploratory quantitative approach study to assess the degree of discomfort caused by the vacuum mattress splint and/or spine board; Psychometric study to construct and validate an instrument to assess the discomfort caused by immobilization on vacuum mattress splint and/or spine board; Construction of the ImoConfort Mattress for immobilization and transportation of victims; Randomized clinical trial to assess the effectiveness of the mattress in terms of comfort, immobilization, rewarming and control of trepidation/vibration caused by transportation. Final considerations: The creation of an instrument to monitor discomfort during rescue and transport with immobilisation will help to improve all the treatment implemented for trauma victims. The construction of ImoConfort Mattress will improve the quality of clinical care during out-of-hospital rescue. (AU)

Objetivo: Presentar el protocolo de un estudio que pretende desarrollar una escala para evaluar las molestias causadas por la inmovilización en las víctimas de trauma y un modelo de una camilla efectiva para la inmovilización de la víctima de trauma en desenvolvimiento. Métodos: Se llevarán a cabo cuatro estudios secuenciales: Estudio descriptivo y exploratorio del enfoque cuantitativo para evaluar el grado de incomodidad causado por la camilla de vacío y/o plano duro; Estudio psicométrico para construir y validar un instrumento para evaluar la incomodidad causada por la inmovilización; Construcción del ImoConfort Mattress para la inmovilización y el transporte de las víctimas; Ensayo clínico aleatorio para evaluar la eficacia de la camilla respecto a la comodidad, la inmovilización, el calentamiento y el control de las trepidaciones/vibraciones causadas por el transporte. Consideraciones finales: La creación de un instrumento para monitorizar la incomodidad durante el rescate y el transporte con inmovilización contribuirá a mejorar todo el tratamiento aplicado a las víctimas de trauma. La construcción del ImoConfort Mattress mejorará la calidad de la atención clínica durante la ayuda extrahospitalaria. (AU)

National Early Warning Score 2 Lactate (NEWS2-L) in Predicting Early Clinical Deterioration in Patients with Dyspnoea in Prehospital Care / National Early Warning Score 2 y ácido láctico (NEWS2-L) en la predicción del deterioro clínico precoz en pacientes con disnea en los cuidados prehospitalarios / National Early Warning Score 2 e ácido láctico (NEWS2-L) na predição de deterioração clínica precoce em pacientes com dispneia no atendimento pré-hospitalar

Objective. To evaluate the ability of the NEWS2-L (National Early Warning Score 2 Lactate) scale to predict the risk of early clinical deterioration (mortality within 48 hours) in patients with dyspnoea treated by the Medical Emergency Services compared with NEWS2 and lactate in isolation. Methods. Prospective, multi-centre study of a cohort of 638 patients with dyspnoea treated in the ambulance and priority-transferred to a hospital emergency service in the cities of Valladolid, Salamanca, Segovia or Burgos (Spain). We collected clinical, analytical and demographic data. The main outcome measure was all-cause mortality within 48 hours. The recommendations of the Royal College of Physicians were followed to calculate NEWS2. When NEWS2 and LA prehospital values were obtained, the two values were added together to obtain the NEWS2-L. Results. Mortality within 48 hours was fifty-six patients (8.8%). The NEWS2-L scale obtained an area under the curve (AUC) of the receiver operating characteristics (ROC) for mortality within 48 hours of 0.854 (CI 95% 0.790­0.917), at seven days of 0.788 (CI 95% 0.729­0.848) and at 30 days of 0.744 (CI 95% 0.692­0.796); in all cases p<0.001, with a significant decrease between the value at 48 hours and at 30 days. Conclusion. The NEWS2-L scale was found to be significantly superior to the NEWS2 scale and similar to lactate in predicting early clinical deterioration in patients with dyspnoea. This scale can help a nurse detect these patients early, as part of their regular practice, and thus guide therapeutic efforts.

Objetivo. Evaluar la capacidad de la escala NEWS2-L (National Early Warning Score 2-lactate) para predecir el riesgo de deterioro clínico precoz (mortalidad hasta las 48h) en pacientes con disnea atendidos por Servicios de Emergencias Médicas, comparado con la escala NEWS2 y el ácido láctico en solitario. Métodos. Estudio prospectivo multicéntrico de cohorte de 638 pacientes con disnea atendidos en ambulancia y trasladados con alta prioridad a un servicio de urgencias hospitalarias en las ciudades de Valladolid, Salamanca, Segovia y Burgos (España). Se tomó información de variables clínicas, analíticas y demográficas, de las cuales la de resultado principal fue la mortalidad por cualquier causa hasta las 48 horas. Para el cálculo del NEWS2 se siguieron las recomendaciones del Royal College of Physicians. Una vez obtenidos los valores del NEWS2 y del AL prehospitalario se sumaron ambos valores y se obtuvo la NEWS2-L. Resultados. La mortalidad, antes de las 48, horas fue de 56 pacientes (8.8%). La escala NEWS2-L obtuvo un Área Bajo la Curva ­ Característica Operativa del Receptor (ABC-COR) para la mortalidad antes de las 48 horas de 0.854 (IC95% 0.790-0.917), a siete días de 0.788 (IC95% 0.729-0.848) y a 30 días de 0.744 (IC95% 0.692-0.796); en todos los casos p<0.001), lo que experimentó un descenso importante entre su valor a las 48 h y a los 30 días. Conclusión. La escala NEWS2-L mostró ser significativamente superior a la escala NEWS2 y similar al ácido láctico en la predicción del deterioro clínico precoz en pacientes con disnea. Esta escala es una ayuda para que la enfermera en su práctica habitual detecte a estos pacientes en forma temprana y así poder orientar los esfuerzos terapéuticos.

Objetivo. Avaliar a capacidade da escala NEWS2-L (National Early Warning Score 2-lactato) de predizer o risco de deterioração clínica precoce (mortalidade de até 48h) em pacientes com dispneia tratados em Serviços de Emergência Médica, em comparação com a escala NEWS2 e a ácido láctico em solitário. Métodos. Estudo prospectivo de coorte multicêntrico de 638 pacientes com dispneia atendidos por ambulância e transferidos com alta prioridade para um serviço de emergência hospitalar nas cidades de Valladolid, Salamanca, Segovia e Burgos (Espanha). As informações foram obtidas a partir de variáveis clínicas, analíticas e demográficas, sendo a principal variável de desfecho a mortalidade por todas as causas em até 48 horas. Para o cálculo do NEWS2, foram seguidas as recomendações do Royal College of Physicians. Uma vez obtidos os valores do NEWS2 e do AL pré-hospitalar, ambos os valores foram somados e o NEWS2-L foi obtido. Resultados. A mortalidade antes de 48 horas foi de 56 pacientes (8,8%). A escala NEWS2-L obteve uma área sob a curva - característica operacional do receptor (ABC-COR) para mortalidade antes de 48 horas de 0.854 (IC 95% 0.790-0.917), em sete dias de 0.788 (IC 95% 0.729-0.848) e aos 30 dias de 0.744 (95% CI 0.692-0.796); em todos os casos p <0,001), experimentando uma diminuição significativa entre o seu valor às 48 he aos 30 dias. Conclusão. A escala NEWS2-L mostrou ser significativamente superior à escala NEWS2 e semelhante ao ácido láctico na predição da deterioração clínica precoce em pacientes com dispneia. Essa escala é um auxílio para o enfermeiro em sua prática habitual detectar precocemente esses pacientes e, assim, ser capaz de orientar os esforços terapêuticos.

Pre-hospital Care for Suspected Stroke Patients, Cared for by Mobile Emergency Care Units in Northern Minas Gerais

Abstract Background Stroke management require rapid identification, assessment, and transport of patients to qualified health care centers. However, there is little description in the literature on the multiple challenges associated with the pre-hospital transport of suspected stroke patients. Objective To characterize the pre-hospital care provided to suspected stroke patients by the Brazilian Emergency Medical Service (SAMU in Portuguese), by means of a descriptive case study. Methods This is a descriptive study of a series of cases. Data from the SAMU regarding the responses to emergency calls from suspected stroke patients were collected. Independent reviewers confirmed the diagnostic hypothesis and all discordances were assessed using kappa statistics. Clinical data and transport times were described as frequency and proportion or central tendency and dispersion measures. Normality of continuous variable distribution was assessed using the Kolmogorov-Smirnov test. The Mann-Whitney U test was used for comparison of medians, with a 5% significance level. Results During the studied period, 556 suspected stroke patients were treated. The kappa index was 0.82 (95% CI 0.737 to 0.919) CI. In 74.7% of the cases, the symptom onset time was not recorded. The median time elapsed between the call for emergency services and the ambulance arrival was 18 minutes, and the median transport time was 38 minutes. A total of 34% of the patients were taken to referral hospitals for stroke. Conclusion This study revealed a low level of knowledge regarding the need to determine the exact time of symptom onset of suspected stroke patients. Also, the study showed the low rate of patients taken to referral hospitals. (Int J Cardiovasc Sci. 2021; [online].ahead print, PP.0-0)

Competencias profesionales para la atención prehospitalaria: Instituto Ecuatoriano de Seguridad Social. Guayaquil 2019 / Professional competencies for pre-hospital care. Ecuadorian Institute of Social Security. Guayaquil 2019

La Atención Prehospitalaria (APH) es uno de los pilares fundamentales de los Sistemas de Emergencias Médicas que intenta brindar la mejor asistencia, en el menor tiempo y al menor costo. Para eso requiere componentes principales como recursos humanos y recursos físicos. Objetivo: Determinar si las competencias profesionales del personal del Instituto Ecuatoriano de Seguridad Social (IESS) de la Ciudad de Guayaquil responden al Servicio de Atención Prehospitalaria de acuerdo con los perfiles legales de contratación. Materiales y métodos: La investigación es de enfoque cuantitativo, de diseño observacional, prospectivo y de corte transversal. El tipo de estudio es descriptivo; gracias a que permitió recoger información y medir de manera individual o grupal la variable estudiada. La población de este estudio se constituyó por los profesionales con cargo de paramédicos del Instituto Ecuatoriano de Seguridad Social de la Ciudad de Guayaquil, los cuales son un total de 32 profesionales. Resultados: Una vez obtenido los datos se reflejó que, el 56,3% de los profesionales son de sexo femenino. Con respecto al título de los profesionales registrado en el Senescyt, solo el 56,3% lo posee de manera incompleto. El 56,3% de los profesionales tienen el puesto de paramédico 1. El 81,3% cumple con su tiempo de experiencia en el trabajo equivalente. En el aseguramiento de la escena el 46,9% cumple lo requerido. Los procedimientos en la atención Prehospitalaria del IESS es uno de los puntos de suma importancia en este estudio, ya que se identificó que el 65,6% cumple de manera parcial este procedimiento de atención. Conclusión: En la revisión de las competencias deducimos que no todo el personal fue contratado de acuerdo al perfil de contratación emitido por el MDT. Se Pudo observar una clara diferencia entre los perfiles de contratación entre paramédico 1 al paramédico 5, lo cuales tienen diferentes tipos de relevancia, lo que nos demuestra que hay una falta de formación a todos los niveles(AU)

Prehospital Care (PHC) is one of the fundamental pillars of Emergency Medical Systems that attempts to provide the best assistance, in the shortest time and at the lowest cost. For this purpose, it requires main components such as human resources and physical resources. Objective: To determine if the professional competencies of the personnel of the Ecuadorian Institute of Social Security (IESS) in the city of Guayaquil respond to the Prehospital Care Service in accordance with the legal hiring profiles. Materials and methods: The research has a quantitative approach, observational, prospective and cross-sectional design. The type of study is descriptive, since it allowed the collection of information and the individual or group measurement of the studied variable. The population of this study consisted of 32 professionals working as paramedics at the Ecuadorian Institute of Social Security in the city of Guayaquil. The results: Once the data were obtained, 56.3% of the professionals were female. With respect to the degree of the professionals registered in Senescyt, only 56.3% of them have incomplete degrees. For the professionals, 56.3% have the position of paramedic 1. 81.3% have the equivalent amount of work experience. In securing the scene, 46.9% meet the requirements. Pre-hospital care procedures at the IESS is one of the most important points in this study, since 65.6% of the patients were found to be partially compliant with these care procedures. Conclusion: In the review of competencies, we deduced that not all personnel were hired according to the hiring profile issued by the MDT. We could observe a clear difference between the hiring profiles between paramedic 1 to paramedic 5, which have different types of relevance, which shows that there is a lack of training at all levels(AU)

Comportamiento del lesionado en el Hospital Universitario "General Calixto García" / Conduct of Injured Patients in General Calixto Garcia University Hospital

Introducción: En el mundo moderno, el traumatismo es la primera causa de mortalidad y discapacidad en menores de 35 años. Múltiples son los esfuerzos para tratar de definir su pronóstico desde el momento en que se produce. Con el decurso de los años se han creado varias escalas, para describir la gravedad de las lesiones, las alteraciones fisiológicas que se producen, así como para evaluar los sistemas de atención. Objetivo: Describir el comportamiento de los lesionados en el Hospital "Calixto García" según variables. Métodos: Se realizó un estudio observacional descriptivo, prospectivo y longitudinal en 1582 lesionados atendidos en el servicio de Cirugía General. Resultados: El intervalo trauma/ingreso superó los 60 minutos en un número elevado y la mitad de ellos presentó parámetros clínicos de inestabilidad hemodinámica en la recepción; se logró su compensación en la primera hora de admitidos en 7 de cada 10 lesionados. Más de la mitad desarrolló alguna complicación y predominó la estadía hospitalaria entre 15 y 21 días. Conclusiones: Algunas de las variables estudiadas se comportaron similar a la literatura consultada. Los resultados sugieren la necesidad de implementar un programa de atención prehospitalaria al lesionado más efectivo para mejorar la atención y el índice de sobrevida en los mismos(AU)

Introduction: In the modern world, trauma is the leading cause of death and disability in people under 35 years of age. Multiple efforts are made to define its prognosis from the moment it occurs. Over the years, several scales have been created to describe the severity of injuries, the physiological changes that occur, as well as to assess care systems. Objective: To describe the behavior of injured patients in Calixto García Hospital according to variables. Methods: A observational, descriptive, prospective and longitudinal study was carried out with 1582 injured patients treated in the general surgery service. Results: The trauma/admission interval exceeded sixty minutes in a high number of cases. Half of them presented clinical parameters of hemodynamic instability at admission. Compensation was achieved at the first hour of admission in seven out of ten injured patients. More than half the patients developed some complication. There was a predomination of hospital stay between 15 and 21 days. Conclusions: Some of the variables studied behaved similarly to the way described in the consulted literature. The results suggest the need to implement a more effective prehospital care program for the injured patients to improve care and survival rate(AU)